Electronic ticketing is a way of arranging all the reservation and flight details you require electronically rather than on paper.  Electronic ticketing performs the same tasks as traditional ticketing but faster, more securely and in a more practical way.  All details are kept within the computer system, and therefore all possible changes in reservations, refunds, check in details etc. can be undertaken electronically based on the information submitted during registration.

There are small post - office kiosks all over the city that do the basics. Go to the main domestic and international post office in the event that you need to do anything complicated.

Mobile phones are useful for both daily life and business and they connect people from here, there and everywhere. They can also be a waste as lots of people use them as a toy to annoy other people by making missed calls or sending loads of messages.

Internet service includes E-mail, File Transfer Protocol (FTP), Telnet and World Wide Web (WWW).
VNN/ internet access number: 1260.
Support number for VNN/ Internet: 18001260.

Vietnam Railways currently has 54 E-ticketing windows allocated in the following stations and agents

There are 31 public bus lines in Hanoi.

Hanoi's Noi Bai International Airport is about 35km north of the city and the journey takes from 45 minutes to an hour. The airport freeway is one of the most modern roads in Vietnam, although you'll see oxen herded by farmers dressed in rags crossing it. The freeway suddenly terminates in the suburbs north of Hanoi.

The main Hanoi train station (Ga Hang Co; Tel: 825 3949; Add: 120 Le Duan street; ticket office 7.30am-12.30pm & 1.30-7.30pm) is at the western end of Pho Tran Hung Dao; trains from here go to destinations south, Foreigners can buy tickets for southbound trains at counter 2, where the staff speaks English. It's often best to buy tickets at least one day before departure to ensure a seat or sleeper.

The cyclos in Hanoi are wider than the HCMC variety, making it possible for two people to fit in one and share the fare. One common cyclo driver's ploy when carrying two passengers is to agree on a price, and then double it upon arrival gesturing 'no, no, no...that was per person'.